FAQ

Returns policy FAQ

What is your latest Returns & Exchanges Policy for online purchases?

We want you to be 100% happy with your purchase so we’ll happily accept a return within 30 days of purchase.

Returns process FAQ

How do I book an online return?

Need to return your items? We want you to be completely satisfied with our products and we will gladly accept returns within 30 days of receipt where the products are in new, unworn with tags attached and in their original packaging

Can I exchange my items?

We want you to be 100% happy with your items, so if you change your mind we recommend returning your items online and placing a new order.

Do you refund shipping?

You will be refunded the amount paid for the product itself. Shipping is an additional fee that is not refunded as the service has been provided.

When will I receive my refund?

From the date of arrival at our returns warehouse, it can take anywhere between 2-3 business days to process. Once processed, it can take between 2-5 business days for the funds to reflect in your account.

Do I need to pay for return postage?

You are responsible for any costs associated with your return.